My mailbox was damaged by city snowplows. Who will repair it?

The City of Lockport makes every effort to clear the roads from curb to curb where cars are not parked on the street. In many cases, with wet snow, the snow may damage/remove mailboxes that are set close to the street; this is unavoidable. Mailbox damage complaints will be dealt with on a case-by-case basis. If the city is responsible for mailbox damage, call Public Works at 815-838-0549, option 8, to submit a service request. If it is determined by Public Works that the damage is a result of the plow blade coming into direct contact with your mailbox, you will have the following options:

  1. Public Works will repair it.
  2. If it is not repairable, we will replace it with a 4x4 post and standard metal mailbox in your choice of black or white.
  3. You can repair it or replace it yourself. The city will reimburse you up to $30 for materials. A receipt must be submitted to Public Works.

Show All Answers

1. Which major roads are maintained by the state or county, and which does the city maintain?
2. My yard was damaged by city snowplows. Who will repair it?
3. My mailbox was damaged by city snowplows. Who will repair it?
4. How does the city decide when snow / ice removal is needed?
5. Why does the city have an overnight parking ban on all streets?
6. Why does the plow push snow into my driveway?
7. Can I push the snow from my driveway into the street?
8. Who is responsible for clearing the snow 3 feet around the fire hydrant?
9. How do I report a pothole on my street?
10. When will my street be swept?
11. I have a dead animal on my street. Who picks it up?
12. What do I do if my streetlight is out?
13. When will my tree be trimmed?
14. What is Lockport’s tree policy?
15. I had a tree removed. When will it be replaced?
16. When does the city plant sod, and when do they use black dirt and seed?
17. I have a loose or hanging tree limb. What do I do?
18. What do I do about leaf pickup?
19. There is water in my basement. What should I do?
20. There was a water main break on my street, and my yard was damaged. When will it be repaired?
21. How do I locate my B-box?
22. What do I do if I have rusty water after a main break repair or hydrant flushing?
23. Who do I call for sewer issues?
24. I am going to dig in my yard. Do I need to call J.U.L.I.E.?
25. There are different colored flags in my yard. Why are they there, and what do they mean?
26. I am having problems with mosquitoes. Who should I call?
27. Who will handle my branch/brush/yard waste pick up?
28. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?