What do I do if I have rusty water after a main break repair or hydrant flushing?
Sediment in the water pipes can be knocked loose during either water main repair or hydrant flushing, causing the water to turn a shade of brown. This water is not dangerous or contaminated. To alleviate this problem, you should run any faucet in your house that does not have a filtration screen until the water is clear (usually this will be a faucet in a utility sink). If the problem persists, call the Water Department at 815-838-0549, option 3.

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1. When are water bills due?
2. Is there a senior citizen discount for water / sewer?
3. How do I get my water turned back on once it is shut off?
4. Does the city give a summer discount on water / sewer?
5. I just moved to Lockport. How do I get water service in my name?
6. I am moving out of Lockport. Who do I call to cancel my water billing?
7. What do I do if I have rusty water after a main break repair or hydrant flushing?
8. Who do I call if my water meter is not working?
9. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?
10. When does fire hydrant flushing occur?